Privacy Policy

Waterson AI Reply Extension — Last updated: May 20, 2026

What This Extension Does

Waterson AI Reply is an internal tool for the Waterson USA sales team. It reads emails open in Gmail to provide AI-generated reply suggestions displayed in a side panel.

Data We Collect

• Email content — The subject, sender, and body of the email currently open in Gmail. This is read locally in your browser and sent to our secure server for AI analysis.
• Draft feedback — When you provide feedback on a suggested reply, it is saved to improve future suggestions.

Data We Do NOT Collect

• We do not collect browsing history
• We do not collect personal data beyond what is in the emails you choose to analyze
• We do not sell or share data with third parties
• We do not use data for advertising

Data Storage

Email suggestions and feedback are stored in Supabase (hosted in the US) with row-level security. Data is retained for 30 days, then automatically expired.

Who Has Access

Only authorized Waterson USA team members can access the stored data. The extension is distributed internally and is not intended for public use.

Third-Party Services

• Anthropic (Claude API) — For generating reply suggestions
• Google (Gemini API) — For research and fact-checking
• Supabase — For data storage

Your Rights

You can request deletion of your data at any time by contacting service@watersonusa.com.

Contact

Waterson USA
Email: service@watersonusa.com
Website: watersonusa.ai